Advice note
Not always the addressee of a parcel or letter is able to collect the parcel on the date and time set by the courier company. In this case, the courier will leave a paper or electronic reminder at the appropriate place, depending on the carrier. What is a notification letter? It is a document that allows you to collect a parcel from the nearest point of the courier company in person and at the same time informs you of the next date on which the courier will attempt to deliver the parcel. As a rule, courier companies make two delivery attempts and then return the parcel to the sender as undeliverable. Unfortunately, there are often additional problems and difficulties connected with the advice letter, mainly of a logistic nature, which require a quick reaction. It is worth getting to know them.
Why we usually do not collect parcels
Until recently, sending parcels by courier companies was connected with a long and tedious transfer of all the sender's and recipient's data and delivery to the point of dispatch, but now it is completely different. Most courier companies allow you to use their services also via the Internet, and the sending process itself does not take more than a few minutes. The bigger problem is definitely the actual collection of the parcel by the addressee.
Courier companies rarely inform about the exact date and time of the delivery attempt, which results in many recipients "missing" the courier on the day of delivery. One of the main factors contributing to this state of affairs is the wide range of delivery times. This is a big problem for several reasons. The first is the fact that everyone ordering a courier parcel certainly expects it to be delivered literally "to the door" due to the long distance to the collection point or for health reasons. It is also a big problem when the next delivery date is as inconvenient as the first one. In this case, it is worth calling the relevant courier company and informing them about this during the phone call, many carriers provide the number of the courier delivering on request.
Where does the courier usually leave a notification letter?
Courier companies usually leave a paper delivery note in your mailbox. The courier will write the basic details of the parcel on it, including the parcel number, as well as an indication of when the next delivery attempt will be made. The deadline depends mainly on the capabilities and logistics of the courier company concerned. Some decide to make another attempt as early as the next working day, and others only the following week.
Many courier companies are now moving away from paper notices to electronic ones. This saves time for the courier, as he does not have to personally draw up a correctly filled out advice note, and it also reduces the impact of paper waste on the environment. What is more, the information about issuing an electronic advice note can be read by the recipient also outside their place of residence or work, as most courier companies inform about this fact by e-mail. The delivery attempt will also be visible in the parcel tracking system.
Advice note - time to collect a parcel
Each courier company has a completely different policy of issuing an advice letter. Delivery couriers issue a paper or electronic document on the day of the first delivery attempt, and any differences are based on the subsequent fate of our parcel.
Most courier companies make a second (sometimes even third) attempt to deliver a parcel on the second working day or on another date set by the courier. However, some of them do not recognise this, as a result of which you will have to go to a designated point after the first unsuccessful attempt. Most of them allow the addressee to collect the parcel for 7 days from the date of the first, second or third notification, while others give only 3 days for that.
What is interesting, the majority of courier companies enable the parcel to be collected by all household members living at the same address as the parcel recipient. However, there are some exceptions here.
What to bear in mind when receiving a court advice letter from the police or the tax office
Many people mistakenly assume that a court advice letter can be treated in the same way as a standard letter or parcel post advice letter. In fact, however, tax office or police notifications are governed by completely different rules. The most important difference is that an uncollected official letter, upon its return to the sender, which in this case is the office, will be deemed to have been received on the last day of the period for its receipt, which is the start of the official matters contained in the letter. In addition, only the person named as addressee is allowed to receive a postal notification from the court and other authorities; other household members or relatives are not allowed to take delivery. What is more, you must also have your personal document with you. However, there are also some exceptions. A notice from the tax office may also be collected by the addressee's legal representatives, such as the parents of a minor child, as well as by authorised persons in the case of letters addressed to lawyers and solicitors.
- also read in Polish - Awizo
- also read in German - Avis
- also read in Romanian - Notă de consiliere