Until recently, sending courier or postal mail involved a personal visit to a branch and providing the employee with all the information about the person ordering the shipment. Nowadays, the sender can also send a parcel via the Internet without leaving their home and having to wait in traffic jams. In the courier's vocabulary, there is the term sender. It is the person who hands over the parcel or letter to the courier after it has been properly prepared and secured. As a rule, in the courier world, the person handing over the parcel to the courier is considered the sender, whether at the place of dispatch or at their own place of residence. Interestingly, the sender is not the person ordering the service.

Sender vs. receiver

It is customary that the sender hands over the parcel to the courier, while the recipient or addressee collects it at the destination. Both these parties to the contract have their own rights and obligations, which vary depending on the type of parcel or its contents. The sender's responsibilities include handing over the parcel to the courier at a predetermined time and place, while the recipient's responsibilities include taking delivery of the parcel on time and checking for completeness and inspecting any externally visible damage, together with drawing up an appropriate protocol, which is the basis for the payment of appropriate benefits by the courier company. The rights also vary depending on the courier company and may also include the possibility to look inside the parcel and assess its content or compliance with the shipper's and orderer's declaration. These are the main differences between the sender and the receiver (addressee).

Data of the sender of the parcel on the label

The address label of each parcel must contain all the data of the sender and the payer, but only if they are different. It will be necessary to include personal details such as name, address where the parcel will be picked up by the courier and the weight and contents of the parcel. In addition, you should also include the recipient's details on the label, such as the delivery address and a contact number so that the delivery courier can easily contact the recipient. Interestingly, you don't have to print the delivery note yourself. Many courier companies allow you to send a parcel without access to a printer, however, you should order a courier company that offers the option to deliver a ready-made waybill. Not all couriers have this option, so you should ask about it before ordering.

Responsibilities of the parcel sender

The sender has many duties. These include handing over the parcel to the courier in appropriate packaging to ensure the safety of the contents. Many senders do not pay enough attention to this, handing over a parcel in an inappropriate condition to a courier company employee. When packing a parcel, it is worth securing it properly. Particular attention should be paid to the packaging of fragile and delicate items such as glass elements or electronics, which can be damaged even if the courier company treats the parcel correctly. An excellent choice is to wrap fragile contents in a thick layer of bubble wrap, which will absorb any impact during transit.

Many shippers choose to use foil packets, or foil envelopes. These accessories make the packing process much easier and faster. They consist of a foil envelope, similar to that used for standard letters, with a sticky end that can be used to quickly and securely close the parcel. However, if the item you are sending is non-standard, has unusual dimensions or an unusual shape, a good choice is to use stretch foil, which adjusts to the size of the parcel. It is worth securing it additionally with adhesive tape, which will prevent the foil from unwinding during transport.


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